2. Santelli has built over 400 Pole Barns and Pole Buildings in the upstate New York area. It is because of the quality of the buildings and the professionalism of its team that Santelli Lumber has had requests to build Pole Barn Homes.
3. Santelli has 2 Stores supplying building hardware and lumber products.
Santelli has outside Consulting professionals to provide one-on-one service to every customer in the field, ensuring an efficient and satisfying purchasing experience.
Our emphasis is to partner with our local contractors to make their business successful. We offer one of the largest inventories of wood products in the County. In addition, to an extensive line of over 40,000 products, we carry hardware, paint, and building materials to suit almost every need of the professional contractor and the serious home improvement homeowner.
Santelli Lumber offers several support services including material estimating, product research, special orders, and delivery service. We also offer a knowledgeable staff for those times when you just need a question answered.
It has always been our goal at Santelli Lumber to be the resource for construction products and services for contractors and individuals. We are your best source for residential, repair and remodel, and building construction. We will provide a safe, challenging and rewarding work environment for our associates. We will accomplish this by keeping the lines of communication open with all of our customers, vendors and associates.
Integrity - Santelli Lumber sets the highest standards and will live up to this commitment in a honorable and ethical manner. Here's how:
Total Customer Satisfaction - Listening to our customers is the key to forming long-term relationships with them. We do our best to anticipate the needs of all of our customers by keeping our lumberyards and stores fully stocked.
Mutual Trust and Respect - We treat everyone with respect and we know that we have to earn your trust. We do that best through our customer service staff's performance. They will be relentlessly searching for a solution in the shortest time to keep your project on track.
Teamwork - We believe in teamwork and will work together with our customers, vendors, and associates to achieve common goals and mutually beneficial results. Innovation - We think "outside the box" while working to create new products, services and systems to improve our industry.
Passion - We have the drive and internal motivation to better serve our customers and to provide an enjoyable and productive environment for conducting business. We believe we get out of our work what we put into it.
Continuous Improvement of Proficiencies - We are constantly searching for ways to perform as outstanding professionals to keep the relationship with our customers, vendors, and associates. Frequent training and expert knowledge is helps us perform beyond their expectations.
Santelli Lumber is dedicated to being the premier supplier of building materials and services to professional builders, remodelers and, do-it-yourselfers. Our lumberyards and retail stores have professional customer service teams that are well trained, knowledgeable and motivated to help you with your building project; large or small.